Minh (Jose) Nguyen

Data Management Specialist @ oSpace

Sydney, New South Wales, Australia, 2000

My Links:PERSONAL

Experience

NEXTGEN oSpace

Sydney, New South Wales, Australia · Hybrid · Full-time · 2 yrs 1 mo

Data Management Specialist, APAC & NAMER - Accounts Prioritisation & CRM Automation

Jul 2024Present (11 mos)

• Implemented innovative processes for account prioritization with accuracy and scalability. • Automated CRM workflows to ensure data quality in complex sales and marketing processes. • Built a team supporting revenue expansion to North America.

Skills: HubSpot · Leadership · Node.js · Customer Relationship Management (CRM) · Microsoft Power Query · Reporting & Analysis · Workflow Management

Data Management Specialist, APAC - Lead Generation

May 2023Jun 2024 (1 yr 2 mos)

Navigate complex databases, enhance data quality & quantity, establish relationships between diverse data categories. • Complete migration from old CRM system to Hubspot. • Lead AI projects in research & analytics.

Skills: Analytical Skills · HubSpot · Microsoft Excel · Databases · Customer Relationship Management (CRM)

Dan Phuong Highschool

Remote · Self-employed

Social Media Manager

Apr 2022Present (3 yrs 2 mos)

Foundry

Sydney, New South Wales, Australia · Hybrid · Full-time

Data Team Lead - ANZ & KR

Apr 2022Apr 2023 (1 yr 1 mo)

Manage and coordinate 200M+ global B2B records for lead generation campaigns. • Build and lead a team of 10 data reps to support the delivery of 200 programs monthly and execute data processes. • Automate systems that tracks daily tasks and fulfils the mission and the goals of the team efficiently and effectively.

Skills: Jira · Analytical Skills · Leadership · Microsoft Excel · Microsoft Power Automate

Education

S P Jain School of Global Management

Bachelor of Business Administration - BBA

20172021

• Student Council President of S P Jain Sydney 2019-2020. • School's representative to participate in the Amity University Dubai Media Fest 2019 at the Reel Short Film competition, I successfully secured the first-runner up position. • School's representative to participate in the UOWD Inter-University Business Pitch Competition 2018, in which our team successfully secured the second-runner up position. • Event organizer: Hosted the 2019 Diwali and 2019 & 2020 Lunar New Year Celebrations for 150 students (including the undergraduate, postgraduate cohort and the school faculties) in SP Jain School of Global Management, Sydney & Dubai Campus. • Student Ambassador at S P Jain Singapore 2017-2018.

Dan Phuong Highschool

High School Diploma

20132017

• Members of the Executive Committee 2016-2017 • 2 Runner-Ups in Provincial Competitions for Excellent Student in Physics • First Place in "I love Dan Phuong" Filming Contest • First Place in "Study in the UK" - a competition by IDP

Licenses & Certifications

Social Media Marketing

HubSpot Academy

Issued: Mar 25 - Apr 27

Credential ID: e0b594ae05384031a525b9a58b0c0b58

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Social Media Marketing Certification II

HubSpot Academy

Issued: Mar 25 - Apr 27

Credential ID: 3394a953467f4ae0af9acf097078f0c2

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HubSpot Sales Hub Software

HubSpot Academy

Issued: Mar 25 - Apr 26

Credential ID: 726c94ce85a14d69a28ee9dd9cac9591

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Projects

AI-Based Web Application for Customer Feedback Analytics

May 25 - May 25

Developed and deployed an AI-based web application for customer feedback analytics, featuring an Emotion Detection system built with Watson AI libraries. This project processed text feedback to identify specific emotions, providing valuable insights for e-commerce. Responsible for full-stack development, including Flask deployment, unit testing, and error handling.

HubSpot API Integration with Node.js

May 25 - May 25

Developed a Node.js web application to integrate with the HubSpot CRM API. This project involved creating and managing custom objects in HubSpot, implementing GET/POST routes with Express.js and Axios, and using Pug templating for the UI. Gained hands-on experience in API integration, full-stack development, and Git workflow.

Sales and Marketing Campaign to promote Sydney Olympic Park to Business

Jan 21 - Apr 21

Through this three-month project working with Sydney Olympic Park Business Association, the key aims to come up with a sales and marketing plan to acquire more businesses to locate, relocate or expand to Sydney Olympic Park.

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Volunteering

Campaign Volunteer

Australian Red Cross

Nov 2022

Humanitarian Relief

• 19/10/2024, Lebanon Repatriation: Emergency Response and Operations role • 21/10/2023, Australians donated over 100,000kgs of clothing in the Uber and Red Cross Clothing Drive, making it the most successful drive in five years. • Volunteer with Red Cross Anzac Day event 2023. • We filled 4.5 TAXIBOXES full of donations on the weekend at the Northern Beaches drop off event. • 19/11/2022 in Canada Bay, the Uber clothing drive event. • 5/11/2022 in Strathfield, we filled a 4-tonne truck full of donations.

Event Assistant

Rocheston

Dec 2018 - Dec 2018

Science and Technology

Marketing Assistance Specialist

Volunteer For Education

Jan 2017 - Jan 2017

Social Services

Skills

PugJSREST APIsCRM IntegrationFull-Stack DevelopmentNatural Language Processing (NLP)Artificial Intelligence (AI)IBM WatsonFlaskNode.jsMarketing StrategyAdvertisingSocial MediaMicrosoft Power QueryAnalytical SkillsHubSpotLeadershipReporting & AnalysisCustomer Relationship Management (CRM)Workflow ManagementBusiness WorkflowsDigital MarketingPython (Programming Language)DatabasesJiraSelf-directed LearningC++MySQLMachine LearningObject-Oriented Programming (OOP)Adobe Premiere ProAdobe IllustratorAdobe PhotoshopAdobe After EffectAdobe LightroomHTMLAdobe XDMicrosoft ExcelMicrosoft Power AutomateMicrosoft WordJavaScriptMicrosoft PowerPointAdobe InDesignMicrosoft OutlookCascading Style Sheets (CSS)Google AnalyticsGoogle Cloud Platform (GCP)Microsoft ProjectCreative Content Production

Recommendations Received

"I had the opportunity to work with Minh when he was almost fresh out of university. What a dynamic and learned personality! Most organizations will fly the plane as they build it and Minh is exactly the type of talent that excels at this feat. Going from individual contributor to leader, he has the experience to build and grow a strong team. A problem solver and tireless hard worker, I believe any organization lucky to have him would be quite pleased."

Jag Sidhu

Chief Operating Officer at Selling Simplified

Received: 05/06/23, 07:44 AM

"Minh is an extremely hard working individual with a great technical skills background. Ive had the honor of being Minhs direct report for almost a year and he never ceased to amaze me. He uses his critical thinking skills to analyze and create more efficient ways to complete daily tasks. Not only are his hard skills finely tuned but his soft skills make him a great leader, i can always count on Minh to brief his team with any information in a timely manner. He has great time management and communication skills and really puts forth the effort to earn his teams trust. Minh is an extremely talented employee and individual who will do whatever it takes to get the job done and it has been an absolute pleasure to have worked with him."

Blake Sandman

Director of Data Analytics at Foundry

Received: 04/24/23, 05:28 PM

"I had the pleasure of working with Minh as a data team lead for Foundry, and I can confidently say that they are a highly skilled and effective leader. Minh has a deep understanding of data analysis and is able to communicate complex insights in a clear and concise manner. As a team lead, Minh is always willing to go above and beyond to support their team and ensure that projects are delivered on time and to a high standard. They are able to balance the needs of the business with the needs of their team, creating a collaborative and supportive environment where everyone feels valued. In addition to their technical expertise, Minh has exceptional communication and interpersonal skills. They are able to build strong relationships with stakeholders across the organization, from executives to front-line staff, and are able to articulate the value of data-driven insights to non-technical audiences. I would highly recommend Minh as a data team lead to any organization looking for a strategic thinker who can lead a team to success."

Makarand Prabhu

Vice President at Foundry

Received: 04/19/23, 12:30 AM

Honors & Awards

First Runner-up

Issued: Apr 19

Reel Short Film Competition

Second Runner-up

Issued: Oct 18

UOWD Inter-University Business Pitch • Top 3 out of 22 teams • “UOWD Inter-University Business Pitch” competition engaged twenty-two teams from thirteen universities with a total of 92 students represented both graduate and undergraduate students from a variety of business disciplines competed against each other for the top prizes.

National Incentive Award in Physics

Issued: Dec 17

National Violympic Contest for Physics Excellent Student

Languages

English: Full professional proficiency

Vietnamese: Native or bilingual proficiency

Chinese: Elementary proficiency